Frequently Asked Questions
The practical details,
before you get started.
Answers to the questions property managers, operators, and facility teams commonly have when evaluating a Knibbly market.

FAQ
What would you like to know?
If your question is specific to a property or placement, the site assessment is the fastest way to get a tailored answer.
For qualified placements, Knibbly can provide the equipment without an upfront equipment purchase by the property. The exact commercial structure is confirmed during the site assessment.
Knibbly manages the market equipment, initial setup, inventory, restocking, maintenance, support, and ongoing assortment optimization.
Typically, the property provides an appropriate placement area and access to electricity. We review the exact space and electrical requirements during the assessment.
It depends on the format. Some locations work well with a single smart cooler while higher-traffic environments may support multiple refrigerated and pantry units. We recommend the footprint based on traffic, placement, and available space.
The assortment is curated around the audience and environment. A fitness facility may emphasize hydration and protein, while a residential or hospitality location may carry a broader mix of drinks, snacks, meals, and everyday essentials.
Knibbly handles restocking and inventory management. Product levels and performance can be monitored remotely so the assortment can be replenished and adjusted over time.
Knibbly coordinates maintenance and support for the market equipment so the onsite property team does not have to manage the hardware directly.
The market itself is designed for self-service access around the clock. Actual availability follows the access hours and policies of the property where it is installed.
Standard placements are generally structured around a minimum one-year agreement with renewal terms. The exact agreement is reviewed with the property before installation.
Knibbly reviews performance and can optimize assortment, merchandising, and placement. If a location ultimately does not make sense, the equipment can be relocated or removed in accordance with the agreement.
Yes. Product assortment, footprint, placement, and presentation can be tailored to the location. The goal is for the market to feel appropriate for the property rather than like generic vending.
Submit a complimentary site assessment with basic information about the property, traffic, and potential placement. We will review the location and recommend an appropriate next step.
Have a location in mind?
Tell us about the property and we’ll help determine the right market format, placement, and assortment.